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職位描述
該職位還未進行加V認證，請仔細了解后再進行投遞！
崗位職責：1.聯系客戶，為客戶提供應收問題和支付服務。2.在財務相關流程中提升客戶體驗推動客戶結果。3.每周跟進，確保沒有拖欠應收賬款的天數；根據 SLA 為客戶制定OS 、 ONA 目標并完成任務，并且定期監測信貸客戶。4.及時反應客戶拖欠款項問題。5.針對客戶對發票的質疑進行解答。6.根據馬士基航運公司的政策，制作客戶報表及維護收款時間表。7.協助應收賬款經理定期審核客戶賬戶。8.對新需求業務部署提供支持，提供必要的改進建議。? Be the first point of contact for customers to collect on due and overdue Maersk invoices; Provides customer service regarding collection issues and short payments.? Responsible to drive Customer outcomes through positive customer experience in finance-related processes? Ensure as a minimum weekly follow-up of out-standings, ensuring no AR over-dues days; Meet the DSO, OD 30 /90 , OS, ONA target for the customers and complete the tasks in accordance with the SLA. Regular monitoring for credit customers to keep their outstanding within credit limit.? Notify senior management on customer delinquency.? Interact with customers and raise disputes for customer queries on incorrect invoice.? Set up customer statements and maintain a dunning schedule in line with Maersk Line policies. ? Regular review of customer accounts with AR manager. ? Respond to email within 24hrs or as needed depending on the criticality of the issue raised by the customer.? Drive root cause identification and fixing through IQ? Support deployment of any new requirements or suggest improvements where needed to improve AR performance
職能類別：財務助理/財務文員
注：聯系我時，請說是在大渡口人才網上看到的。
工作地點
地址：成都武侯區成都-高新區
求職提示：用人單位發布虛假招聘信息，或以任何名義向求職者收取財物（如體檢費、置裝費、押金、服裝費、培訓費、身份證、畢業證等），均涉嫌違法，請求職者務必提高警惕。
職位發布者
HR
馬士基信息處理(成都)有限公司
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交通·運輸·物流
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200-499人
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私營·民營企業
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天府軟件園(天華二路)附近
