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The Technical Product Engineer (TPE) Role is responsible to execute Lifecycle Management activities for High Voltage Generator components manufactured in Suzhou. The TPE is a key technical interface to OEM customers based in China, providing technical customer support, and conducting failure analysis on field returns of such components.

You are responsible for :
The role of TPE requires both “frontend” and “backend” interaction with external customers and internal stakeholders as well. The TPE is responsible for High Voltage Generator components quality KPI's, initiating and executing continuous improvement on quality and reliability, representing his product portfolio towards internal stakeholders as well as externally towards OEM customers.

Multiple OEM customers are headquartered in China. The TPE is a key technical contact person for these customers to take care that customer needs are well understood and are translated into appropriate actions to ensure a positive customer experience with the related high voltage components.


This position has responsibility for:
Conducting technical analysis of field returned product quality issue
Technically, lead and / or supporting the product and subsystem defect caused design change activity, and on customers’ needs in lifecycle management phase

Working closely with various cross functional roles, e.g. the OEM Program Manager, Product Owner, Product Quality Manager, Supplier Quality Manager as well as multiple production functions for NPI programs and continuous product quality improvement

Complaint handling, risk management, obsolescence management, ensuring product supply in accordance with regulatory standards as well as the company quality and product safety policy

Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions


To succeed in this role, you should have the following skills and experience

Education / Experience:
Bachelor’s degree in an electrical engineering domain, e.g. Electronics or Power Electronics with 2 yrs of working experience
Good theoretical and practical knowledge in electrical engineering, especially in the field of high voltage and power electronics
Experience and knowledge with electronic circuit simulation tools (e.g. PSpice, MathCad)
Experience in design of power electronic units for higher frequencies and knowledge of resonant power inverters.
Knowledge in EMC.

Skills:
Problem Solving
Analytical Skills
Advanced communication skills
Desire for teamwork in a global environment
Fluent in spoken and written English

You are a part of
A diverse, globally acting and highly engaged team representing the DUNLEE brand of Philips Healthcare. We are partnering with customers in many cultures on multiple continents and we are committed to continuously improve customer satisfaction and thus to ambitiously grow our business.

About Philips
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